User Terms and Conditions

These Terms and Conditions describe the rules that apply when you use services provided by GQBet. They explain the relationship between us and our users, including account responsibilities, eligibility, acceptable use, promotions, payments and how we handle disputes. By using our site you accept these terms and any additional rules that apply to specific features or promotions.

Account responsibilities

You are responsible for maintaining the security of your account credentials and for any activity that occurs under your account. Keep your password confidential and notify us immediately if you suspect unauthorised access. We may require identity verification checks before processing withdrawals or when we consider it necessary to meet compliance obligations.

We may apply account limits, temporary suspensions or permanent closures where we reasonably suspect fraud, bonus abuse, multiple account breaches or breach of these terms. Any attempt to operate more than one account for the same user or to conceal identity may result in forfeiture of balances and winnings.

Eligibility requirements

Access to our services is limited to users who meet the required legal age in their jurisdiction and who are permitted to gamble under local law. By opening an account you confirm that you are of legal age to gamble and that you are not located in a jurisdiction where access to our services is prohibited. We reserve the right to refuse registration or to close accounts where eligibility cannot be verified.

Acceptable platform use

You agree to use the site for lawful purposes only. You must not attempt to manipulate games, exploit software, use automated play bots or engage in collusion. Abusive behaviour towards staff, attempts to launder funds or to interfere with platform operation will result in disciplinary action, including account closure and reporting to relevant authorities where required.

General bonus and promotion rules

Promotions and bonuses are subject to separate terms which will be made available when the promotion is offered. General principles include that bonuses may require opt-in, wagering requirements may apply, and certain payment methods may be excluded from qualifying deposits. We reserve the right to withhold, cancel or reclaim promotional credits where terms are breached or where we reasonably suspect abuse.

Deposits and withdrawals

All deposits must be made from payment methods in your name. We may impose minimums and limits and require supporting documents for verification. Withdrawals may be subject to identity checks and processing times. We aim to process valid withdrawal requests promptly, but processing times can vary depending on the method used and verification requirements. We may charge or pass on fees where applicable and will notify you of any such charges in your account area.

Dispute resolution

If you have a complaint please contact our support channels in the first instance. We will investigate and aim to provide a timely response. If a complaint remains unresolved you may be entitled to take independent advice or pursue any available dispute resolution options in your jurisdiction. Nothing in these terms prevents either party from seeking urgent relief from a court where appropriate.

Updates to terms and conditions

We may amend these terms from time to time to reflect changes to the business or legal requirements. Updated terms will be posted on the site and, where appropriate, we will notify you. Continued use of the service after updates constitutes acceptance of the revised terms. If you do not accept an update you should stop using the service and close your account.