Contact Our Support Specialists
Need a hand? The GQBet support team is ready to help with account-related enquiries, verification issues, technical concerns, or general feedback. Our advisers can assist with deposits, withdrawals, identity checks and site queries, and will point you towards safer gambling options in our support centre. Use live chat for quick responses, or email for documented enquiries. For account-specific cases please include your username and a brief description, and our team will reply within the stated working hours and verification follow-up.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email support, reply within working hours) |
| General enquiries | [email protected] (general enquiries, billing and account) |
| Affiliate enquiries | [email protected] (affiliate programme and partnership enquiries) |
| Phone | +44 20 7183 4526 (phone lines Mon-Fri, 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00 (UK time) |
Email Assistance
Email is our preferred contact method for detailed requests, account-related issues or any situation that requires explanations or documents. Please email [email protected] with a clear subject line and up-to-date contact details to avoid delays. Attach any relevant documents and include your account ID where possible so we can respond quickly and accurately.
Send Us a Message
Response Time
Our support team aims to respond promptly. Most enquiries are answered within one business day. For straightforward account or payment queries you’ll usually hear back the same day; more complex issues, such as extended verification or technical investigations, may take longer depending on their nature. If your case requires extra time we’ll keep you updated throughout the process.
Feedback
Your feedback helps us improve GQBet. If you have suggestions, ideas or spot something that could be better, please get in touch via [email protected] or use the site’s feedback form. All messages are read carefully and used to refine features, promotions and the overall user experience. We appreciate your input and act on common suggestions to make the site easier and more enjoyable to use.